Resident Portal
Pay Your Rent, View Statements, And More…
There are no service fees to Residents who upload bank account and routing numbers. Credit & Debit Card Payments are subject to a non-refundable convenience fee. We apologize, but we are NOT able to process credit or debit card payments free of charge. We encourage Residents to take advantage of the services we provide free of charge by using their bank account and routing numbers. More about rent payment policies below.
Follow the link below to be directed to our Tenant Web Access Portal, where you can pay online, view statements, and more.
Click “Sign Up” to create your account– you will need your account number on file.
Call our main Office at (707) 421-9901 or call our Accounting Dept. at (707) 455-7565 for more assistance.
Maintenance and Repairs Info
Non-Emergency Maintenance
Please call or email as follows:
Phone: (707)421-9901
Leave a detailed message if no one is available to take your call. We will return calls within 24 hrs.
After Hours Emergency Maintenance
If you have an emergency condition which you cannot manage on your own, and which cannot wait until the next business day, such as sewage back ups, major leaks, mechanical malfunction of entry locks, please call:
Phone: (707) 421-9901
This line is monitored 24/7.
Leave a detailed message if no one is available to take your call.
Emergency calls will be returned promptly.
Rent Collection Policies
Rent is due on or before the 1st. We allow 5 days processing time for personal checks or ACH payments. No personal checks are accepted after the 5th of each month– you must pay with Cashier’s Check or Money Order due to the additional processing time associated with personal checks.
Late fees of 10% apply to funds received after the 5th. These fees are intended to discourage late payments AND to defray the extra handling required to manage delinquent accounts. In most cases, there’s a mortgage and/or bills to be paid and a property owner looking for rent to cover them. Weekends and holidays prolong turn around time making things all the more time sensitive.
Our Policies:
Allegiant Property Services, Inc. provides online payments for Residents and a 24hr. drop box for after hours, weekend or holiday payments if paying in person. Another option Residents may elect is to use the automatic bill payment services through their own banks. Rents collected from the drop box before 9am the following Monday will be posted without a late charge. After 9am, the late charge is applied.
Because weekends and holidays add to processing time, Residents are encouraged to pay online or use bill pay services whenever possible. Payments sent by mail should be sent on or before the first —or delivered no later than the Friday before if paying in person.